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Showing posts with label Twitter. Show all posts
Showing posts with label Twitter. Show all posts

Monday, July 19, 2010

Tip: Your Personal Twitter Account, Useless, and Succeeding


Within the current century, one of technology and social media innovation, Twitter has become more viral than a case of the herpes. While it has its beloved fail whale moments and its share of errors, crashes, and often some idiot hacks into the network to shut it down; it’s still much better than something a brillo pad and Ajax won’t take off -- which is why everyone wants a piece of it! |

Those who know me well and
many who are just getting to know me through consumer marketing blogging here via Blogger are well aware that I also work from home in dignified new-media and new technology subjective journalism, while this is not how I would start such a professional article but for a change I wanted to bring my work and humor to those who read my blog; what better way than looking through my database of articles and putting a spin on a tip-based blog for Twitter assistance.

Succeed on a Personal Account With Ease:
(1.) Tweet Anything You See In Breaking News: Contrary to popular belief communication is merely a second reason to tweet your soul out; the pinnacle of platform based usage is for the latest in breaking news; which at times appears three days in advance on Twitter when compared to that of national traditional media broadcasting. Here I use search a great deal, especially during earthquakes, storms, and major breaking news.

(2.) Tweet About Anything Tech Geek Chic:
Such tip really isn’t all so secretive as Twitter is the innovative technological Internet future coupled with that of mobile means and platform application download popularity. Items hash-tagged such as #AppleiPhone4, #Android, #Windows7 and so forth will get you the geeks that you want. It’s your next step to keep them by engaging with them socially and becoming their friends while supplying them with a consistent feed of factual data. Perfect for my perspective but I’m sure that through Google you too can manage this.

(3.) Tweet a Cause:
Charity is big on Twitter, just look at how celebrities are raising money for the gulf and the extensive support for the catastrophic earthquake in demolished Haiti, which still needs our help greatly. Get active and show your compassion!

(4.) Create a Trend:
This is pretty difficult but it can be done with aid and assistance of breaking news; but you must act fast and have a tag that is catchy and desirable to those of the Twitterverse. However do not be rude and spam tweeting such over and over as this will cancel out all you are attempting to do by building your account and on an alt it will get your IP address banned by the new Twitter spam team. I’m sure you know something that someone doesn’t yet know about, gather your friends and join in; communicate over email and use messenger as Twitter is not a instant messenger!

(5.) Watching Trending Topics Via Twitter:
Gaining friends reflects in both your watch and participation in changing Twitter Trends. Get active in this area, get creative and get retweeted if you’re inspiring, funny, and vitally factual in your tweets. You’re competing with the entire world and millions so use your brain power in this area. It works, tried and true! Events also like follow Friday, music Monday, and so forth will gain you some support; remember tech Tuesday and hashtags are important for these events also.

(6.) Get Yourself a Popular Pal:
You also always want to have a good popular friend in your corner that tweets to you using your username, the gain is incredible from a single celeb based real tweet or a tech junkie that is at a million plus followers. Use your manners and inside voice to drum up the friendship and always make sure to keep up with their timeline and who they follow -- be active!

(7.) Be Mature:
Nobody like’s an idiot, this is pretty plain and simple; get me?

(8.) When in doubt, retweet:
Retweeting is thought to be as a honor on Twitter and those who get retweeted should always show their honer and say thank you by returning the retweet favor. There is a new area to keep watch on your retweeting so remember to check this but don’t be obsessive about anything. Twitter is merely a social network but a social network that’s detox has been linked to having the same mannerisms as that of alcohol – eek! Know when to stop all of this and see the colours of the world through your own precious eyes. I’ve seen people tweet for 12 and 16 hours straight forgetting the fact they are parents of a toddler or young child; even those with newborns. It does take over if you allow it too. Twitter makes me feel like I’m not talking to myself!

(10.) Rack Up The Followers:
Some days you will gain, sometimes you will lose; it’s just the quality of content and the person you are that really counts. It’s only a number and remember that anything promising to get you more followers is now a banned qualifier on Twitter; your account can also be terminated for such use. Why cheat?

Be aware this is for personal Twitter based accounts only and this was written only for this blog; a tip and some daily humor as I’ve bad a rough day with a doctor appointment tomorrow that I am by far in favor of due to the fact that screws with my entire day!

Marketing and Business Twitter accounts play by a total different ball game, baby! Believe me it’s like night and day!

For More!
XoXo

Wednesday, May 12, 2010

Service: Fed-Ex Twitter Based Customer Support



Managing the flow of goods from the point of origin to the point of delivery, we depend daily on logistical services. Seldom do we contemplate to what extent we rely on freight, air transport, and boxed trailer eighteen wheelers; yet without these methods our stores would give the essence of a barren waste land. Today the complexity and compliance of these personal logistic services exist with two apex leaders, both a global household name, UPS and Fed-Ex -- each excellent in the functionality of bringing goods directly to our doorstep.

I, like most product reviewers and business professionals, depend significantly on the logistical service providers UPS and Fed-Ex. At a rate that at times surpasses two deliveries each day, I have grew quite accustomed to the seemingly infinite yipping of my two canine ankle biters at each deliverer that stop their truck in front of my home. Yet, I’m certain that my neighbors very much do not appreciate the speedy delivery alarm clock. With both sites bookmarked, straight to my browser interface, the importance of tracking my shipment is primary to the process of logistical home delivery. However, what am I to do when I don’t have a customized order tracking number? A problem we have all ran into, at least on one occasion.

Anticipating the shipment of a newly personalized notebook computer, a subtle server error from the corporation failed to produce a Fed-Ex tracking number. Lingering in the dark, for two days, my focus turned to Twitter to vent frustration. Frequented by millions daily, Twitter is not yet synonymous as a method of customer support/service. However, at a measurable rate, the growth of such is starting to make life a little easier -- this was especially true in my recent case of tracking number mayhem.

Explaining the problem to a friend, I was stunned that twenty minutes later a Fed-Ex customer service employee had replied to my tweet; one that wasn’t even directed to the logistic firm. Eager to provide help from the discovery of my 140 character tweet, an enthusiastic Fed-Ex employee dubbed @FedExRobin provided me with the tracking data that I needed and even went the extra mile. Based on transaction speed, relevance, quality, desire to assist, and respectfulness Fed-Ex’s Twitter based Customer Service receives, in my opinion, a deserved golden star for high-quality utilization of new-age social media.

1. Respectful of my personal information, the initial tweet of assistance directed me to send necessary information to an electronic mailing address; I noticed directly that this address was designated to the customer service employee; which is something I recommend looking for so not to be scammed. The required email information included my name, address, preferred electronic contact address or phone number, and the name of the package’s point of origin. Believing that it was only respectful to Ms. Robin, I provided her with the full details of my problem and estimated dates of shipment -- additional details are of “critical importance” when dealing with any directive of customer service.

2. At the email address provided, within a time frame of 35 minutes I had obtained the data needed; when my package was shipped, the state of origin, where my package was, and date my shipment was due to arrive on my doorstep. I felt that Robin was a personal assistant, working only for me and could have not asked for more in ways of helpfulness and respect. Due to Fed-Ex privacy issues from Twitter customer support, Robin could not provide me the actual number to my specific package; however she provided me with more than enough to ease my mind, even that the package delivery requested a signature and could not be left.

3. What I was not expecting came next. Robin provided me continued point-by-point updates, as they happened, relevant to my package; even after it had arrived and been signed for. I was alerted, through tweets; each time my shipment arrived at a Fed-Ex logistics hub, the moment it left those specific hubs, what carrying type vehicle it was placed on, when the package was on route to my house, and a outstanding estimate of arrival -- all data and time provided were accurate. Once the shipment was opened and inspected, to ensure no damage occurred, Robin requested I sign off with her on Twitter as I did with the carrier of my notebook.

Would I Recommend This Service: Yes
Chances I Would Use This Service Again: High
Overall Satisfaction: 100%

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